ABOUT THE ROLE

Our client, a UAE-based consumer electronics and mobile accessories brand, is opening its Syria operations: a flagship showroom in Al Sha'laan, a country office in Kafr Sousa, and a warehouse in the Adra Free Zone. They are hiring an E-commerce Website Administrator to run the online store for the Syrian market end to end: listings, pricing, stock, promotions, and orders. This is a hands-on operational role for someone who has actually run a store day to day, not only supported one. The store runs on Zid.

KEY RESPONSIBILITIES

• Build and maintain product listings: titles, descriptions, specifications, images, categories, and attributes, in Arabic.
• Keep pricing and stock accurate and in step with the warehouse and the showroom, and handle out-of-stock and restock changes promptly.
• Set up and run promotions, discount codes, bundles, and seasonal campaigns on the store.
• Process and track orders through to delivery, coordinating with the warehouse and the delivery provider and resolving issues.
• Maintain site content: banners, landing pages, category art, and homepage placement, working with the design team.
• Monitor store performance (traffic, conversion, best and worst sellers, abandoned carts) and report to the Digital Marketing Manager with recommendations.
• Respond to customer enquiries and complaints that come in through the store, and escalate what needs escalating.

REQUIRED QUALIFICATIONS

• 2+ years of hands-on e-commerce operations experience for the Syrian market, owning listings, pricing, stock, and orders.
• Zid platform experience (mandatory).
• Strong Arabic product copywriting: clear, accurate listings that read naturally and convert.
• Comfortable with spreadsheets for bulk uploads, price and stock updates, and basic reporting.
• Understands local delivery, payment, and cash-on-delivery realities in Syria and how they affect order flow.
• Accurate and methodical; a wrong price or stock number on the store is a real cost.

PREFERRED QUALIFICATIONS

• Experience with electronics or mobile accessories catalogues, where specifications and variants matter.
• Familiarity with Odoo or another ERP, and with syncing stock between systems.
• Basic knowledge of SEO, analytics (GA4), and Meta or TikTok product catalogues.
• Experience coordinating between a warehouse and an online store.

WHAT WE OFFER

• Competitive salary, to be discussed based on experience.
• A ground-floor role in a new market entry, with the chance to shape the team and the work from day one.
• Backing of an established regional brand with a full product range and marketing support.
• Full ownership of the online store for a brand entering the market, with the catalogue built from zero.

HOW TO APPLY

Submit your application through careers.jeserhr.com. Shortlisted candidates will be contacted for an initial screening interview. Applications are treated in strict confidence and reviewed on a rolling basis, so early applications are preferred.