Showroom Manager
Job Description:
ABOUT THE ROLE
Our client, a UAE-based consumer electronics and mobile accessories brand, is opening its Syria operations: a flagship showroom in Al Sha'laan, a country office in Kafr Sousa, and a warehouse in the Adra Free Zone. They are hiring a Showroom Manager to open and run the flagship showroom. You will set up the floor, build and lead a team of three Sales Executives, and be accountable for showroom revenue, stock accuracy, and the customer experience from launch onwards.
KEY RESPONSIBILITIES
- Open the showroom and run its day-to-day operations: staffing, rosters, opening and closing, cash handling, and security.
- Recruit, train, coach, and manage the showroom sales team, setting individual targets and reviewing performance weekly.
- Own the showroom sales target and the levers behind it: conversion, average basket, attach rate on accessories, and repeat visits.
- Control stock end to end: receiving from the Adra warehouse, cycle counts, shrinkage, display allocation, and replenishment requests.
- Maintain merchandising and brand presentation standards across the floor, displays, and demo units.
- Handle escalated customer issues, warranty and after-sales queries, and feed product and pricing insight back to the country office.
- Report sales, stock, and footfall to the Country Sales Manager with concise weekly updates.
REQUIRED QUALIFICATIONS
- 5+ years in retail, including at least 2 years managing a store or showroom in Syria, ideally in mobile, IT, or consumer electronics.
- Proven record of hitting sales targets and running a team of frontline sales staff.
- Hands-on inventory control: receiving, counts, shrinkage management, and working with a warehouse.
- Confident with point-of-sale and stock systems, and with basic reporting in Excel or Google Sheets.
- Strong customer-facing presence, calm under pressure, and able to close a sale personally when needed.
- Fluent Arabic; working English for product material and supplier communication.
PREFERRED QUALIFICATIONS
- Experience opening a new store or showroom from fit-out to launch.
- Background with a branded electronics or telecom retailer in Damascus.
- Familiarity with Odoo or a comparable retail ERP.
- Visual merchandising training or experience with brand display guidelines.
WHAT WE OFFER
- Competitive salary, to be discussed based on experience.
- A ground-floor role in a new market entry, with the chance to shape the team and the operation from day one.
- Backing of an established regional brand with a full product range and marketing support.
- Full ownership of a flagship location, with a direct line to the country leadership.
HOW TO APPLY
Submit your application through careers.jeserhr.com. Shortlisted candidates will be contacted for an initial screening interview. Applications are treated in strict confidence and reviewed on a rolling basis, so early applications are preferred.